New York Executive Speech Coach » public speaking

What’s the point you’re trying to prove?

admin — Thu, 04 Nov 2010 19:01:32 +0000

Right now I’m sitting in the back of a hotel meeting room near Washington, DC, where two dozen physicians are rehearsing for a presentation to the regulatory authorities. They are debating what point they are trying to prove.

The question has to do with the use of a certain methodology to measure, in clinical trials, the efficacy of a class of drugs.

There is no agreement amongst those currently engaged in the discussion as to what the point is. Does the proposed methodology relate to clinical outcomes? Will it yield usable data? Should it be used only in high risk patients? Should it be mentioned in the label?

These people have been working on this issue for months, and yet here they are, not quite clear on what point they are arguing.

Because the key point in this situation is difficult to understand, and even more difficult to explain, they are instead discussing the relative value of certain pieces of evidence.

Evidence of what they are not sure, but they have evidence, so they are determined to use it. And maybe the debate will lead them to what they can and cannot claim.

It is interesting to consider whether, in situations like this, we determine our point by wrestling with our evidence and beating it into a clear point, or whether we decide what point we think we want to make and then test it against the evidence we have in our possession.

It seems to be me that rehearsal, or debate, is the forum in which we test our hypotheses against our evidence. It is the trial by fire, the stress test, by which we learn if we ourselves, and others, hear the ring of truth in our talk. If we have trouble making our evidence support our point, we must change our point, not our evidence.

Although if we want, and if we have time, we can look for more evidence to support our point, except in this case—in this room, at this moment—we don’t have time, and we’re still trying to agree on the claim that we want to make.

I think the key point is buried in our pile of data, like a needle in a haystack, and while we can see it glistening through the stalks, we can’t quite reach it with our mental tweezers, or find the right words that would pull it, like a magnet, out of the confusion.

Presenting for Results^SM Update:

We have scheduled our 2nd public seminar called Presenting for Results^SM.If you are so inclined, please join us on Nov 18 & 19, 2010, at the Upper Montclair Country Club in Clifton, NJ, which is on Rte. 3 East, just east of the Garden State Parkway. The program is fun, eye-opening, highly experiential and beneficial to your confidence and career, and thus good for your company as well. Or let somebody who could benefit know about the program. There is very limited enrollment to keep it practical and interactive. Click here to learn more.

Sims Wyeth is an executive speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

The New is hard

admin — Thu, 19 Aug 2010 14:21:38 +0000

On the first day of a workshop, an accomplished client delivered an effective presentation with verve and style. On the second day, I asked him to reorganize his talk to make it more customer-centric, a challenge he embraced with enthusiasm. However, when he delivered it, he was tentative and less effective. Why?

The simple answer is that the new is hard. Learning to play a musical instrument is hard, as is hitting a golf ball, or hitting a golf ball with a new grip, or getting used to being alone when you’ve been accustomed to being with people, or being with people when you’ve been flying solo for a while.

This is odd when you consider all the recent neuroscience demonstrating the plasticity of the brain. The research suggests that our gray matter can rearrange itself quite readily. Patients with damaged areas of the brain can, in some cases, recover lost abilities because another part of the brain steps in to lend a hand.

I assume the brain responds to demands placed on it. Maybe not right away. You have to keep knocking on the brain’s door before it will wake up and pay attention. But when it does, it gets busy figuring out how to meet your request, and puts together the infrastructure that will allow you to do what you’re trying to do.

The same is true of muscles. You put consistent demands on them, and they get stronger, more efficient. It’s not easy, but if you push yourself through your own resistance, they respond to the challenge.

I had to leave my client while he was still in a state of uncertainty, frustration, and diminished capacity. He was calling on other parts of his brain, and it wasn’t leaping out of bed and rushing to his rescue. He was in pain.

Here’s the $64,000 question: will he continue to try the new approach to his presentation, which I am certain will raise the level of his game? Or will he give up, and drop back to his default operating system?

The new is hard. If he’s like most of us, he will take the path of least resistance and stick with the tried and true. If he’s got an engine in him, he will drive himself into his pain and frustration, and come out on the other side with a sense of self-mastery and a new skill. He will have made the new familiar, and with the awareness that he is able to persist, he will continue to grow.

At least that’s my hope. I’m going to send him this post to light a fire in him.

Sims Wyeth is an executive speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Fierce Conversations

admin — Thu, 05 Aug 2010 00:32:21 +0000

I read the following in The Alternative Board’s newsletter today and want to pass this on to presenters and persuasive speakers.

What conversations are you avoiding? Maybe it’s with a good friend you don’t want to hurt. Maybe it’s with a difficult person and you are concerned about their response. Or maybe it’s with a family member in your business.

Susan Scott, the author of the book “Fierce Conversations,” tells us that people want to hear the truth, even if it is unpalatable. There is something within us that responds deeply to people who level with us.

The Seven Principles of Fierce Conversations:

Interrogate reality: Get everything out in the open. Identify the issue, check for understanding and agreement.
Make it real: What are you pretending not to know? Authenticity is not something you have; it is something you choose.
Be in the moment: Simply paying attention to someone, really asking, really listening can evoke a wholehearted response.
Tackle your toughest challenge today: Go directly to the source and confront the person, one-to-one, privately.
Find a way to say the things that can’t be said: Bring some of your private thoughts into the conversation without labeling them as truth, only conjecture to be explored together.
Take responsibility for your emotional wake: Deliver your message without the emotional load – blaming, sarcasm, exaggerating, labeling. Leave every conversation with the other person feeling better than before.
Use silence: Fierce conversations require silence. Ask a question that expands possibilities, then, wait.

The Three Steps in a Fierce Conversation

Make a clear, concise opening statement: Name the issue; give examples; describe your emotions; clarify what’s at stake; identify your own contribution to the problem; indicate clearly your wish to resolve the issue; invite the other person to respond.

Inquire into the other person’s view: Really try to understand their perspective, but don’t be satisfied with defensiveness or surface explanations. Ask for more, saying “I see things quite differently.”

Resolution: What have we learned? Where are we now? Make an agreement and determine how you will hold each other accountable.

What fierce conversations are you avoiding? Or what fierce presentation are you avoiding?

Maybe it’s time for a fierce conversation. Maybe it’s time for a fierce presentation! Thank you Susan.

The autobiography of a speech coach

simswny — Thu, 22 Jul 2010 21:43:21 +0000

It is Sunday afternoon. My wife is away for a week at a poetry summit in California. No food in the fridge, dishes in the sink, bed unmade. Too much TV.

My daughter is engrossed in the music scene of Brooklyn, hard at work on her new CD. My parents are unhappy in their new retirement home. My sister and I are powerless to make them happier. My Blackberry doesn’t work. I can’t send emails from my home computer. My car had a flat tire last Monday. My lawn is brown. I never know how much money I’ll make. Should I continue?

Nevertheless, I am excited about my work. I have the chance to work with scientists on their scientific presentations, with CEOs on their leadership communication, with consultants on how to move the mountain of client opinion, and with all kinds of people who want to grow and expand their personal and professional horizons.

I have plans for a public seminar, a new book, and I love my office almost as much as I like my home. My assistant is fabulous. All this is good.

I just need to learn how to walk the tight rope between things as they are and things as I’d like them to be. I need to keep my eye on the prize and not look down at the terrifying things I imagine will happen if I misstep.

I am told that I should live in the present moment, and I try. But I find myself lost in thought a good deal of time.

Maybe that’s a start. To find myself lost is to begin to figure out where I am—which is somewhere in thought, somewhere in my head.

I want to be in other people’s heads, not my own. Which means I have to get busy and do stuff that’s interesting.

Sims Wyeth is an executive speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Your speechwriter: How to get the most out of him

admin — Tue, 22 Jun 2010 18:18:53 +0000

A good speech has a voice. It sounds like an individual—specifically, the individual who is delivering the speech. It should not sound like the speechwriter.

And yet us speechwriters are often given only a brief time with the speaker to determine what she wants to say. From that brief meeting, we are expected to extract the message she wants to impart, and the sound, tone, texture, and rhythm of her verbal personality.

So, if you are a speaker, and you are working with a speechwriter in New Jersey or New York, (or anywhere else for that matter) how can you maximize the few minutes you have with your speechwriter?

Be prepared for the meeting with the speechwriter. Know the DNA of what you want to say. You can come up with this DNA by imagining that an audience member is considering coming to hear you, and asks, “What’s your speech about?” You’ve got less than 30 seconds to tell her. What do you say? Your answer should be one sentence long, and should contain the benefit that the listener will derive. For instance, President Obama might have said about his speech on race relations, “ My speech urges every American to have the difficult conversations about race so that our country can move beyond the historical divisions that have plagued our nation.”

Next, in order to help your speechwriter (and yourself), figure out the question to which your information is the answer. At the heart of what you will say is the information that you have mastered and your own interpretation of its meaning. But you can’t just dump the info on your listeners. You’ve got to figure out what emotional concern drives their interest in your topic. What question would the audience have to have in mind in order to make that information a fascinating, provocative question? Believe it or not, you have to spend about a third of your speech asking the question—even more if they are not that familiar with the topic or the issues. For instance, when trying to raise new rounds of venture capital, a biotech president might have to answer the question, “Why do we have to spend millions of dollars creating a new formulation for the molecule when it already demonstrates efficacy in its current formulation?”

Finally, give your speechwriter plenty of time to ask questions. Encourage him/her to get to know you. Take her out to lunch. Have a glass of wine with him. He or she needs to soak up who you are, what you care about, how you think, what you like and dislike, and your personal verbal style.

Only by inviting your speechwriter into your inner circle will you get what you want and need—a speech that captures not only what you want to say, but how you want to say it.

Creative Public Speaking and Presenting

admin — Fri, 11 Jun 2010 15:43:53 +0000

Frank Kern is senior vice-president of IBM Global Business Services. On May 19, 2010, he released a new survey of 1,500 chief executives conducted by IBM’s Institute for Business Value. Are you ready for this? According to that survey, today’s CEOs identify “creativity” as the most important leadership competency for the successful enterprise of the future.

“That’s creativity—not operational effectiveness, influence, or even dedication. Coming out of the worst economic downturn in their professional lifetimes, when managerial discipline and rigor ruled the day, this indicates a remarkable shift in attitude.”

Creativity is also important in public speaking and presenting, and in the training and coaching of speakers too.

Many years ago, I heard Kathleen Hall Jamieson speak about the future of public speeches. She predicted that politicians and business leaders would be using music in their presentations—not just as preludes and postludes, but as integral parts of content, just as movies use scores.

We haven’t seen that yet.

And in the realm of training, the standard approach to developing people as speakers is a small group seminar that lasts a day or two in which people give presentations, see themselves on videotape, get feedback, and try to make adjustments.

This is fine, but it needs to be re-invented. Too much training is prescriptive and not creative. Most students are told how to organize their talks, how to design their PowerPoints, and how to stand still and use their hands.

We need to create highly effective speakers and presenters who will become creative speechwriters and presentation developers. And to do that we must create highly effective training and coaching programs in speechwriting and delivery skills.

However, I must admit that when I contemplate doing something new and creative with clients, I get scared. The new and unknown is hard to sell. People resist it. I don’t feel as confident as I would delivering the tried and true.

I feel the truth in what Ghandi said:

“First they ignore you, then they laugh at you, then they fight you, then you win.”

I want to know how long til the “win” part.

Public speaking as empathetic assertiveness

admin — Sun, 04 Apr 2010 16:31:07 +0000

When she was a year old, I held my daughter Georgia at the closed window of our 30th floor New York City apartment so we could look out over Times Square.

Across the street, stretching the full length of a 40-floor building, was a painting of Dwight Gooden, the ace Met’s pitcher, coiled in his wind-up with his eyes staring straight at us from under his cap.

I had the habit of asking Georgia, “Is it a cloudy day or a sunny day?” Soon enough, however, it got more complicated, and our conversation evolved. In other words, sometimes it was not all cloudy or all sunny. Sometimes, it was both.

So it is with effective communication. Not in terms of sun and clouds, but in terms of assertiveness and empathy. We need both—the will to assert and the sensibility to speak into the listeners’ capacity to hear.

We do the audience a service to be assertive because we give them something to push against, to poke holes in, and thus create a dialogue between our experience and theirs.

And we do ourselves a service to understand their capacity to listen—to see the world as they see it—so that we can clothe our assertions in terms that will help them see more clearly the validity of our view.

Some of us lack empathy and find it hard to comprehend what the audience is able to hear.

And some of us lack assertiveness and find it hard to engage constructively in intellectual combat.

But those who can do both earn the respect and trust of followers and opponents alike. We call these people leaders, movers and shakers, high potentials, charismatics, persuaders, influencers, top guns, visionaries, sales stars.

My daughter and I thought Dwight Gooden was staring at us, but in reality he was staring at the catcher’s mitt, trying to hurl his pitch where the catcher could catch it.

Sims Wyeth is a speech coach in Montclair, NJ specializing in presentation skills and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Effective Communication: The unexpected gets attention

simswny — Thu, 11 Feb 2010 00:41:58 +0000

Look at this ad from Microsoft. It appeared in a newspaper exactly as it looks, I have not done anything to it.

At first glance, it looks like a mistake. It doesn’t belong in a newspaper or a magazine. It’s imperfect and unfinished. It even says, “Draft,” in red at the top.

I read it because I was curious. I thought I might read something secret and personal. And for a while, I believed that I was.

Then I just sat back in amazement.

They put backstage behavior on stage. They made the rehearsal process the show. They confessed that they are human, that messages and products are created through trial and error.

They used form to imply content. They used art and craft to create authenticity. They made something artificial look real.

Not only that, they linked the marketing message to both the image and the text. They even say that their product can’t make a great company—only that it can help to make that happen.

That’s true and honest. They are not making exaggerated claims.

Makes me think about spoken communication. Makes me think that our messy eccentricities may be our greatest strengths as speakers. That our pretense of polish and perfection may be our greatest weakness.

And if not, at the very least, it points us to the fact that if we want to get attention and arouse curiosity in our audience, we must say, do, or show something that is in contrast to what is expected.

Presentation Training: Presence of Mind

simswny — Mon, 21 Sep 2009 17:00:11 +0000

I spent last Thursday with Patricia Fripp, a great speech coach and friend of mine. We were at the National Speakers Association, New Jersey Chapter. I can’t get her out of my mind. She is a presence!

Someone with presence makes you pay attention. You don’t have to work hard to listen to them or watch them. In fact, you can’t help being engaged by them. Fripp is one of these people.

She does it in at least two ways: intellectual and emotional.

Fripp says interesting things in interesting ways, such as, “The enemy of the speaker is sameness.”

Then she tells you why she phrased it the way she did. She will say that the last word in your spoken sentence should pack the punch.

That’s a powerful thought, one that will change the way I talk.

To be a presence in someone else’s mind on a substantive level is a good thing. It means you have made them think, aroused their curiosity, and stimulated further dialogue.

Great conversationalists, (I am thinking of Barbara Walters, Leonard Lopate, and Dick Cavett) can carry on a dialogue on a wide range of topics. In other words, they can be present in almost any discussion.

There is more to presence than animal magnetism. We take for granted intellectual presence, yet it is the currency of success for many of our most accomplished colleagues.

Read the first blog in this series: Presentation Skills: Stay Tuned for a Month of Presence.

Sims Wyeth is a private speech coach in Montclair, NJ specializing in executive speech coaching and public speaking training in order to give accomplished people the knowledge and skill they need to become accomplished speakers. Learn more public speaking tips at www.SimsWyeth.com.

Effective Public Speaking: The Cure for Stage Fright

simswny — Tue, 21 Jul 2009 19:12:13 +0000

I attended a great seminar this weekend at the Integral Yoga Institute in New York City. The teacher was Boris Pisman.

Boris teaches Yoga philosophy, and described one aspect of Yoga as the ability to learn how to handle anxious thoughts.

He said that Yoga makes an assumption that there is a natural state of mind in which human beings are free from anxiety.

Boris, who is a wide reader, mentioned a study called the White Bear Study (Schneider and Wegner, 1987, Journal of Personality and Social Psychology.)

The paper documented the fact that, “people can, but only for brief periods of time, suppress thoughts of white bears,” Schneider said. “But on removal of suppression instructions, people are typically flooded with the thoughts they were supposed to suppress.”

“These observations suggest that attempted thought suppression has paradoxical effects as a self-control strategy, perhaps even producing the very obsession or preoccupation that it is directed against.”

Consider a person who is fearful of public speaking being encouraged not to think about the terror of facing an audience. The White Bear Study suggests that thought avoidance, or suppression, is a poor choice for such a person.

Further studies point to the “remarkable health effects” of disclosing a thought rather than suppressing it, and the negative effects of depressed people trying to suppress self-critical thoughts.

It seems we are better off entering into dialogue with a thought than we are chasing it away.

In fact, concentrated thinking about the negative thought, along with writing down descriptions of what you fear about it, and reading aloud the description, have been proven to be highly effective ways of curing anxiety disorders.

As Boris was careful to point out, these findings are not cure-alls for everyone, but they have worked for many people if the therapy is sustained for a certain length of time.

Stage fright can be a chronic anxiety for even highly successful people. These methods may prove to be helpful to those seeking to gain mastery over their fear of speaking.

Public Speaking Excellence: Creating an Experience

simswny — Wed, 24 Jun 2009 17:42:31 +0000

At a recent meeting with a potential client, we discussed his desire to transform himself from a reader of scripts to a creator of experiences.

He said that in the old days, one gave a speech at a business symposium in order to have the text of the speech distributed to the media after the event.

Now, the speech is a video, and it goes on Youtube. If you’re lucky, it’s interesting enough to get people to watch. And if it’s really good, you get invited to deliver the talk at many other meetings.

A speech is always an experience for an audience. After all, they live through it.

But an experience that is not surprising, or unexpected, or emotionally moving, is soon forgotten. It is a plain vanilla experience, and settles to the bottom of the mind.

An experience for the audience that is novel, exciting, and memorable is what he’s after. He reminded me that we are all in the experience business.

So true. So simple. And so “not easy.”

Voice and Speech: The Sound of Obama

simswny — Wed, 17 Jun 2009 16:08:40 +0000

Whether you agree with his policies or not, you have to admit that our current President won the office in large part because of his ability to speak well.

A lot goes into speaking well. It’s a big topic. But one of the key ingredients is an appealing speaking voice.

Now, I’m NOT saying that President Obama has a PERFECT speaking voice. I’m sure most of us have a quibble here and there.

But compared to John McCain and Sarah Palin, Obama was a Caruso to their PeeWee Herman.

His sound is open and resonant, whereas both McCain and Palin have high-pitched nasal sounds.

Candidate Obama’s enunciation, for the most part, was crisp and professional. I say for the most part because he occasionally lapses into slangy sounds that, I suppose, are meant to make him sound folksy.

McCain and Palin, both impressive people, projected vocal images that were less Presidential. McCain sounded young, his squeaky tenor voice seeming less authoritative than Obama’s.

And Palin’s voice was a serious liability. Her resonance was squarely in the bones of her face and in her nose, and those sounds, coming from a strong-willed woman, are not likely to win the hearts and minds of men.

Vocal Presence is an interesting concept. It suggests that sound itself, independent from substance, can have a decisive effect on a voter’s decision to say, “Yes,” to a candidacy.

I would be interested to learn if in our history the candidate with the deeper, more masculine speaking voice was more likely to be elected.

I know it’s true about the taller candidate. If it were also true about the voice, than we would have known early in the primaries that Barack Obama was the favored candidate.

His voice speaks so loudly that it almost doesn’t matter what he says.

Public Speaking Success Tips: Accoustics Setup

simswny — Mon, 01 Jun 2009 15:25:36 +0000

Bad Accoustics Distract From Speaker’s Message

I recently attended an event in a school auditorium where I listened to three speeches. While the hall itself was elegant, the acoustics made it difficult to hear the speakers.

What could have been done to make the speeches more accessible to the audience? Here are some suggestions on proper accoustics setup for public speaking:

1. Reduce the echo in the room. For this, I suppose one would have to hire an expert in acoustics.
2. Get a better public address system, with more speakers in more places, with a sound engineer constantly adjusting the quality of the sound to make the most of the voice doing the speaking.

3. Teach those doing the speaking how to speak into a microphone so that their vowels and consonants will be heard. This can be taught by a private speech coach.

Part of this is voice projection, which comes from breath control. Part of it is enunciation, which comes from training the muscles of the tongue and lips to shape each sound like an Olympic figure skater. And part of this is simply learning to stand still and find the proper distance between mouth and microphone.

I was impressed with each of the speakers, but I had to work like a mule to hear what they had to say.

Speaking Skills: Stand Still

simswny — Thu, 14 May 2009 23:54:06 +0000

I just met a client, a young woman new to the work force and recently hired by a consulting firm, who had studied oratory and debating in high school. I don’t think I’ve ever had a client with similar experience in my 20 years working with speakers.

She had a remarkable ability to be still when standing in front of the crowd. Not just still on her feet, although she was good at that, but still in her composure. She had the ability to remain at rest even while projecting her ideas effectively.

When I suggested an alternative to the beginning of her talk, she responded with ease, using the approach in her own way and increasing the power and impact of her remarks.

She was the youngest person in the room, yet she had the most authority and stature.

If she’s as good at mastering the mountains of data required for success in her field as she is at the basic mechanics of communicating, she will go far.

I have high hopes she will give me some of the credit, while of course I will humbly deny any responsibility.

Speaking Anxiety: Stage Fright in Front of the Boss

simswny — Wed, 06 May 2009 18:33:22 +0000

I recently received a call from a regional sales leader who said that he was unable to express himself to senior management.

He speaks effectively to his peers and his direct reports, but said that he has trouble organizing his thoughts when speaking to his boss’s bosses.

I did not meet him in person, and did not try to figure out what was bothering him over the phone. I suggested he shop around. But I am curious. What’s going on and what can he do about it?

What’s Going On?

Let’s speculate.

He’s projecting an image of harsh, judgmental authority onto the senior leaders, which is causing him to tense up with anxiety.
He knows that some senior leaders have a reputation for being tough on presenters–they may use presentations as a stress test for “separating the men from the boys.”
He is not taking possession of his own strengths and feels like a child standing before angry parents–in a word, powerless.
He knows he is comfortable talking about his accounts, but lacks the ability to speak in broader terms about long-range strategic issues.
He can speak about his accounts, but worries about the Q&A.
He simply hasn’t spoken to them often enough to get comfortable in their presence.
He’s over-reacting. Everyone is nervous speaking to senior leadership. There’s much at stake.

What Can He Do about It?

First of all, get a basic check-up on his presentation skills–how to organize his information to appeal to his audience, and how to project himself effectively.
Rehearse his presentation with simulated real-world pressure. This means getting people to sit and listen to him stumble through his first efforts.
Rehearse enough so that he transfers his knowledge and delivery skills from his cerebral cortex (which is good at learning new stuff) to his cerebellum (which is good at orchestrating lightning fast physical and mental tasks.)
Get some support from his immediate boss. If the company believes in him, they should help him break through this challenge.
Get to know some of the senior leaders. This could be difficult, but who knows what would happen if he called up one or two of them and asked them for some career guidance on how to make the presentation most useful to them. They might see it as enterprising and thoughtful.
Do some visualizing of the senior leaders as normal, fun-loving folks–people who have his best interests at heart, and who want to see him succeed.
Develop his self-esteem and confidence. Read this article on bnet.com for some insights on how to do this.

It’s hard for many of us to step in front of an unfamiliar audience that we imagine knows more than we do, has more money and education than we do, more power, and in fact, could make or break us (or at least it feels that way.)

This guy was up-front and honest with me, and I respect him for that. He’s out there trying to solve his problem–to take his skills to another level. Actually, this is one of those instances when the word “skill” may not be the right word. This might be more about personal growth.

Presentation Coaching: Structure your Presentation

simswny — Fri, 01 May 2009 20:44:23 +0000

Structure your presentation as though you were solving a fascinating puzzle.

Start by describing the complex situation the audience faces, and the problem within it. Then, paint a picture of the benefits if only the puzzle could be solved. Ask the question, “What can we do?” or “How can we get there?” and then offer your solution. The bulk of your presentation would be your explanation of your solution.

In this way, you create attention and interest in your topic by linking it to our primordial fascination with puzzles and problem solving.

Presentation Skills: What Not to do With Your Hands

simswny — Thu, 23 Apr 2009 14:04:25 +0000

My grandmother used to take me to the Central Park Zoo in New York to feed peanuts to squirrels.

The squirrels were tame, and stood on their hind legs begging with their front paws hanging in front of their chests.

I see speakers with squirrel paws—limp-wristed hands devoid of life—and no matter how bright the speaker, I am not impressed.

A squirrel-paw speaker doesn’t look like a person who can get anything done.

Public Speaking Skills: President Obama is a Good Public Speaker

simswny — Wed, 22 Apr 2009 13:39:17 +0000

I have written an article called 5 Ways to Speak Like Obama on Bnet.com about President Obama’s abilities as a public speaker–saying that he is skilled at connecting with audiences, making the complex clear, and using his voice and body language to project confidence and authority.

The article has brought out opposing views. Some of them seem to be opposed to Obama’s policies rather than his speaking skills, but others make good points.

They accuse him of simply being good at reading scripts on a TelePrompter. I admire the President’s comfort with the TelePrompter, but some have said that this is no indication of oratorical skill or leadership ability. Perhaps we could train a chimpanzee to use a TelePrompter, but we couldn’t train one to write Candidate Obama’s speech on race, or deliver it with such restrained passion.

Whatever you think of TelePrompters, they are tools that speakers must learn to use. The President is not an actor who is given 4 weeks to learn his lines. He gives dozens of talks a day and must use the tools at his disposal.

On another front, many of the comments on the article on Bnet make the point that when President Obama goes off script, he says “er” and “uhm” a whole lot, and that does not inspire confidence. At the same time, one or two commenters mention that his speaking skills are tools of deception, and that I am advocating that business speakers develop their ability to “seem” authentic, or “appear” confident and authoritative.

(Interesting that they fault the President for saying “er” and “uhm” while at the same time fault him for being slick.)

While I agree that authenticity and genuineness are attractive traits, and that there is a thin line between “polished” and “slippery,” I also know that nobody follows a weak trumpet.

In a job that requires non-stop public speaking, a good man with bad speaking skills will be less effective than a bad man with good speaking skills.

We as Americans want a leader who is ethical, smart enough to figure out how to solve our problems, and tough enough to get the job done.

And by the way, he better be a good speaker, too.