Public speaking error # 17

Just sat through a talk with a long and useless introduction concerning what the speaker had considered saying but decided against, how he stumbled upon his approach to the topic, and finally, the five elements of it he planned to discuss.  I still didn’t know a thing about his point of view.

Ten minutes of wasted time.  Ten minutes burning up our attention spans.  Ten minutes that predisposed us to think him an idiot.  Ten minutes of extraneous information that  had us wondering when it would end before it actually began.

There is value in going slowly, and sometimes it’s necessary.  For instance, a commencement address:  “Madame President; distinguished members of the board of overseers; magnificently robed and plumed faculty members; generous alumni gloating on the dais; bankrupt parents roasting in the sun; and last but not least, pampered and hung-over graduating seniors dressed in polyester caps and gowns:  it is indeed an honor and a privilege to be your commencement speaker.”  (By this time, if you speak slowly, you only have to write a few more paragraphs and your job is done.)

But commencement is not a hard-nosed business occasion.  It’s a ceremonial occasion, where this kind of verbosity earns you another stripe on your academic sleeve.  In the boardroom, it will earn you impatient stares, a reputation for pomposity, and a seat on the back bench of the analytics office.

It is true that we get to know the speaker as he warms up, and ad hocs his way into his subject.  But how much better for him to leap into the fray, and demonstrate who he is and how he thinks by taking a big bite out of the subject right up front.

Then, once he’s captured us, he can let up on the pedal and give us a little personal story so we don’t have to think for a while, before he takes us up another steep slope.  Everyone listens better when something unexpected happens.

The guy I saw got to the end of his rambling ten minute opening, and then told us he was going to talk for 50 minutes.  I looked at my watch.  “Holy shit,” I thought, and looked at my watch.  “The cafeteria’s gonna be closed.”  I couldn’t do anything about it, since I was in the front row squeezed between VIPs.  He went on for another 60 minutes.  I listened intermittently, waiting for the sound of his voice to cease.

There is no such thing as a speech that is too short, unless you’re a comedian on a roll and in the zone.  Our first job is to get attention, and our second job is to keep it ’til the end.  Speaking  is the opposite of life.  In speaking, you want the end to come sooner rather than later.

Sims Wyeth & Co. provides public speaking courses, executive speech coaching, presentation skills training, voice and speech training, speech writing, and courses that address stage fright, body language, presentation strategy, and effective use of PowerPoint, all of which contribute to greater executive presence and personal impact.

 

Public Speaking: The professorial Approach

It just so happens I have two clients who talk too much in public.  Both are extremely bright, and both strive to speak as though they were writing lapidary prose.

When in the act of public speaking, they challenge themselves to cover all the bases, approach the topic from all sides, and construct clause-laden sentences in the workshop of the mind before putting their polished utterances on the market for others to consider.

Each of them has been asked to stop it – to talk like a regular guy, get to the point, stop hemming and hawing.  None of their colleagues could quite put a finger on the problem, but the feeback flung in their general direction was, “You talk too much.  It takes you too long to say stuff, and it’s hard to follow you.”

It’s as if both of them imagine themselves back in graduate school giving their oral arguments for their terminal degrees.  The number of “whereases, howevers, neverthelesses, and consequentlys” puts them at a disadvantage in the boardrooms where they often present.  Senior executives want the executive summary, which they will probe with questions should their antennae sense something amiss.

Theirs are cases of style blocking substance.  An impulse to wordiness obscures the meaning of their words.  They both do too much public speaking and not enough private thinking.  Or, they’ve done their thinking but cling to a professorial style that puts their business colleagues on edge.

Simple arguments stated simply do not necessarily lack sophistication.  In fact, they may be the hardest to create.  You have to know what you want to say, and say it as clearly as possible, parting with all extraneous information, boiling it down, and talking in plain old English.

Sims Wyeth & Co. provides public speaking courses, executive speech coaching, presentation skills training, voice and speech training, speech writing, and courses that address stage fright, body language, presentation strategy, and effective use of PowerPoint, all of which contribute to greater executive presence and personal impact.

The last mile in high stakes presentations

You know the saying in the telecom biz.  You can have the greatest fiber optic network in the world, but if you don’t have  the fiber running from the main pipe to every house on the block, you ain’t got nothin’.  In other words, you gotta have the last mile.

Same thing with high stakes presentations.  You can have the greatest speech or presentation you have ever been able to capture on slides or page.  You can rehearse your butt off, be familiar with the room where you will present, have a dress rehearsal in that very space, and know exactly who is in the audience — and still you can have a nightmare experience.

It happened to a client of mine — a president of a university.  We worked on his speech, pushed several drafts through his own recalcitrant communications office, rehearsed at the site of the big event, and then … and then …

On the night of the big event, someone put the pages of his speaking notes into plastic sleeves, and left them on the lectern for him.  When he arrived at the lectern, and found his text sealed in plastic, and his audience waiting for him to begin, he faced two problems.  One, he had difficulty seeing through the plastic because of the lighting, and two, the plastic was slippery, so the pages kept dropping to the bottom lip of the lectern, where he couldn’t read them.

As a result, he was unable to pick his eyes up and look at his audience.  Worse, he had to lean over the lectern and run his finger along the lines of text so that he could decipher the words.

He did a yeoman’s job.  He was good enough for the occasion.  But he was not what he could have been, not what he was in rehearsal.

He didn’t have the last mile.

Sims Wyeth & Co. provides public speaking courses, executive speech coaching, presentation skills training, voice and speech training, speech writing, and courses that address stage fright, body language, presentation strategy, and effective use of PowerPoint, all of which contribute to greater executive presence and personal impact.

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